Marketing Specialist

We are excited to be adding a Marketing Specialist to the Ronk team! We are a manufacturer of electrical products and your expertise and leadership will help us to grow, scale and continuously evolve.

Reporting to the Director of Sales and Marketing, you will assist the sales team by providing customer support and creating and implementing marketing campaigns. This role is essential to help grow sales by effectively supporting and marketing Ronk’s products and services to reach existing and potential customers.

The ideal candidate is positive, has a growth mindset and values the importance of great customer service. You help us to continuously improve, learn from mistakes and openly bring new ideas to the table. You have experience with customer service, basic marketing principles and are data driven. Bachelor's degree preferred not required.

This is a full-time position located at our headquarters in Nokomis IL. Operating hours are M-F from 8-4:30. Remote work could be established after 60 days onboarding up to 2x per week. Pay negotiable, based on qualifications.

Responsibilities

  • Help troubleshoot problems with customer orders, customer accounts and other related issues
  • Assist with processing quotes, sales orders, invoicing customers, returns and customer requests
  • Supports sales staff by providing sales data, market trends, forecasts, account analyses, customer feedback and new product information.
  • Work with management team to create and implement targeted sales and marketing campaigns
  • Work with marketing agency to develop and maintain marketing collateral that promotes Ronk products
  • Maintain Ronk’s website, customer service partner portal, and manages social media
  • Continual improvement is desired for all Ronk processes, help make suggestions for improvements
  • Other duties as assigned

Qualifications

  • 1- 2 years of experience in relevant areas of sales and marketing, or equivalent education.
  • Communicates well with others and views teamwork as essential.
  • Is consistently looking for ways to improve and establish new best practices; empowers people to be curious and innovative.
  • Effective communication, people skills and dedication to customer satisfaction
  • Demonstrates excellent time management and organizational skills, including an ability to plan and manage multiple priorities concurrently.
  • Has a strong attentiveness to detail coupled with problem analysis and resolution skills.
  • Is comfortable with a variety of computer programs and is competent learning technology, including a variety of Microsoft Office software, Craft CMS website platform, social media platforms, Mail Chimp email system and graphics design and/or editing software.
  • Enjoys working with and through people in a team environment.
  • Strong customer service orientation.
  • Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously. A proven ability to meet deadlines and take initiative.
  • Proven attentiveness to detail coupled with problem analysis and resolution skills.

*Call Express Professionals for more details* : 217-528-3000

This job description is intended to be a summary of the scope of the responsibilities, essential functions, and requirements of this position. It is not considered an inclusive listing of the work requirements and duties an individual may perform in this position. Ronk Electrical Industries, LLC reserves the right to modify/update the functions and requirements of this description.

Ronk Electrical Industries is an Equal Opportunity Employer.

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Working at Ronk

Make the most of your career with Ronk! We provide equal opportunities for everyone and empower our associates to use their expertise. We believe in creating innovative products that help our customers achieve their goals better.

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RONK SOLID PERFORMANCE.

Reliability and safety of electrical systems have never been more important. Ronk's American designed and assembled products are durable, efficient and last for decades.

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